Forrester European Predictions 2021 round-up

“According to the report from Forrester, European organisations will look to double down on tech-fueled experiences, operations, products, and ecosystems in 2021, with digitally advanced firms gaining an advantage over competitors.

Analysing various business dynamics, such as evolving customer behaviours, employee experience and privacy, the study explores how companies and tech leaders across Europe will continue its recovery from the pandemic, with budgets likely to remain under scrutiny beyond 2020.” – read more at InformationAge!